FAQ
An easy to use platform that helps you exchange Gift Cards and Coins to Cash at premium rates with swift cash out. Got some questions you need clarification on? Here are some of our frequently asked questions.
What is the least tradable amount?
The least tradable amount on the Presto app is $5 for gift cards and $10 for coins.
How fast is a trade?
A trade duration is dependent on the particular giftcard you’re trading. For coins, it’s dependent on the network you’re sending from. ie, BEP 20 have faster network confirmations than other blockchain.
Why is my transaction pending?
When a transaction is pending, it simply means your transaction is being verified and you should receive a confirmation soon.
What is the minimum amount withdraw-able?
The minimum amount that can be withdrawn on the Presto App is #2000 naira.
What is the maximum amount withdraw-able?
The maximum amount that can be withdrawn on the Presto App is #10,000,000 naira.
How do I withdraw my funds?
You get paid in your Presto Wallet which is also referred to as your NAIRA WALLET. Once your card(s) or coins have been CONFIRMED and your transaction is successful, you can withdraw at any given day or time into your local Bank as to which the payment would be gotten within 120 seconds. Yes, it’s as fast as that!
Why is my funds being delayed after confirming withdrawal on The Presto app?
Our cashout policy is swift. This could be an internal issue from your bank. Kindly wait for sometime before reaching out to your bank. If there is a delay in withdrawal, you would be alerted via our notification system.
How can I open a crypto wallet?
When you sign up and verify your Presto account, head over to the crypto trading section, click on receive coin, select the coin you wish to receive and a wallet will be assigned to you based on the network and coin you wish to receive.
Are the rates the same for all cards and coins?
No, rates can differ from the amount or type of coins or Giftcard you want to trade.
What type of Gift Card can I trade with Presto?
We have over 25 Gift Cards from 25 countries available for you to trade.
Why is my Gift Card (s) being declined?
Various reasons might be the cause of your declined gift cards. Unclear picture upload, Wrong country or wrong information supplied.
What is an E-CODE
Ecodes are known as electronic codes. They are simply a set of codes purchased online, they are easier to trade.
How do I check for rates?
All updated rates are available and can be accessed on the Presto App.
Got other questions?
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